Effective Date: 06/08/2025

At Lost Forest Cabins, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a reservation with us, whether directly or through third-party platforms like Airbnb.

1. Information We Collect. We may collect the following types of personal information:

• Name and contact information (email address, phone number).
• Payment and billing details (processed securely through third-party platforms like Stripe or Airbnb).
• Reservation details and preferences.
• Communication history.
• IP address, browser type, and site usage (through cookies or analytics tools).

2. How We Use Your Information. Your information is used only to:

• Process and manage your reservations.
• Provide guest support and respond to inquiries.
• Customize and improve the guest experience.
• Send confirmation emails or relevant updates regarding your stay.
• Maintain website functionality and security.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Website Analytics. Our website uses cookies and analytics tools to improve your browsing experience. These may collect anonymous information about how you use the site, such as pages visited, time spent, and preferences.

You can disable cookies through your browser settings. For more information, visit internetcookies.com

4. Data Storage and Security. We store your information securely and take reasonable precautions to prevent unauthorized access or disclosure. By using our services, you consent to the transfer and storage of your information in accordance with this policy.

5. Your Rights. Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data (when legally permitted).
• Withdraw consent to data processing.

To exercise any of these rights, please contact us at hello@lostforestcabins.com

6. Third-Party Services. We work with trusted third-party platforms (e.g., Airbnb, Stripe) to process reservations and payments. These services operate under their own privacy policies.

7. Children’s Privacy. Lost Forest Cabins does not knowingly collect personal information from children under the age of 13. Parents or guardians who believe their child may have provided information to us should contact us so we can delete it.

8. Compliance with CCPA and GDPR

California Consumer Privacy Act (CCPA) If you are a California resident, you may have rights under the CCPA, including the right to:

• Request disclosure of the categories and specific personal data we have collected about you.
• Request deletion of your personal information.
• Opt out of the sale of your personal information (note: we do not sell your data).

Requests will be handled within the timeframe required by law (typically 30 days).

General Data Protection Regulation (GDPR) If you are located in the European Economic Area (EEA), you may have the following rights:

• The right to access, correct, or delete your data.
• The right to restrict or object to our data processing.
• The right to data portability.
• The right to withdraw consent at any time.

To make a request under CCPA or GDPR, please contact us at hello@lostforestcabins.com

9. Updates to This Policy. This privacy policy may be updated occasionally to reflect changes in our practices or legal requirements. We encourage you to review it periodically.

10. Contact Us. If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out:

Email: hello@lostforestcabins.com
Address: 19896 Grissom Rd, Richards, TX 77873

By using our website or booking a stay, you agree to the terms of this Privacy Policy.